“You need to have redesign because familiarity breeds a kind of complacency.” — Timothy White When a hazardous incident occurs, we often hear a single word offered as an explanation: “Complacency.” Maybe it’s true, but is it helpful? You will never hear someone come to the defense of complacency. Complacency is universally regarded as undesirable. [...]
“Rather than a prosecutor saying, ‘you have nothing to fear if you have done nothing wrong,’ a more accurate portrayal would be ‘if I decide you have done nothing wrong, you have nothing to fear.’” — Sidney Dekker There are thousands of work-related fatalities in the United States every year. Every few weeks, an intrepid [...]
“You’re a hero one day, you’re a villain another day.” — Vincent Tan Every good story is a story of conflict. It has a villain. It has a victim. And in the best stories, it has a hero. The story of a process incident or scenario is no different. It has villains—causes. It has victims—receptors, [...]
“When you gamble with safety, you bet your life.” Slogan on an industrial entrance mat The biggest obstacle to getting people to heed safety training is that unsafe behavior does not result in certain death. The problem with a safety slogan like, “When you gamble with safety, you bet your life,” is that most people, [...]
